Call Us: +66-2-6819702 (Bangkok)

About Us


Alisa Lohitnavy is a pioneer in "first impression management through non-verbal communication" business in Thailand, providing workshops for senior corporate management and to private clients. Her workshops are interactive and participants get to enjoy group exercises and discussions on non-verbal communication channels such as body movement, posture and gesture merger and facial expressions.

To complement the image aspects of her training, Alisa has strong views on the importance of social and business etiquette. The partnership with Rick Fink and his Butler-Valet School, Oxfordshire, UK since 2012 enables her students to benefit from the expertise of one of UK’s most experienced trainers and Alisa's cross-cultural exposure through their etiquette and manners programme.

The trained executives of organisations by Image Matters Asia like BASF, Boston Consulting, Kasikorn Securities, Thai Military Bank, Allianz, Bangkok Airways, The Four Seasons Hotel Bangkok, HSBC, AIA etc. reflect the benefits which their managements have been able to review and assess.

Alisa holds a PhD in Psychology and spent 7 years studying non-verbal communication which includes:

  • Lie Detection with Paul Ekman International, Manchester, UK
  • Facial Action Coding System with Erika Rosenberg, Imperial College London, UK
  • Body Language with Mike Carter, Brighton, UK
  • Movement Studies with Janet Kaylo, LSSI, USA 
  • Image Consulting with the London Image Institute, UK


Butler ValetRick Fink the English Butler is a much sought-after commodity. After 60 years’ experience in managing and running residences and stately homes, Rick Fink is extremely well-placed to pass on his unique knowledge. His Butler-Valet School offers a rare opportunity to its students to gain top class knowledge and experience of 21st century butling skills taught by a first class dedicated teaching team currently conducting courses at Ditchley Park in Oxfordshire. For over 10 years the Butler-Valet School has provided the most prestigious and comprehensive training to private houses, royal palaces and state residences.

Due to a strong demand for the understanding of western etiquette and manners in Asia, Butler-Valet School Asia is formed. Personally trained by Rick Fink, Alisa oversees the Butler-Valet School Asia, based in Bangkok. The school offers etiquette courses for diplomats and their spouses, residence owners and business executives with trainings conducted by Alisa herself.  


Founded in 1997, Neworld Education Group, with over 10 years’ commitment in training industry, has become one of the most recognized education brands in China.

Our mission is to offer professional and high quality training services in order to help corporations and individuals to achieve their targets. Therefore, we have integrated the resources in Neworld training center, iMandarin language training institute and Sakura International Japanese training center to set up the corporate training center, which focuses on offering comprehensive training solutions to both foreign and local staff, helping corporations to improve communication efficiency and realize strategic goals.

NeWorld acts as Image Matters Asia’s local representative in China in marketing the courses to corporate clients in order to offer them superior training solutions.

Courtesy of Ditchley Park

Courtesy of Ditchley Park

Rick Fink Butler Valet School Video