Personal Development

Spokesperson Training

A spokesperson is the public face and voice for an organisation and is normally responsible for speaking engagements such as board and shareholder’s meetings, conferences, and media interviews. Hence it is crucial for the spokesperson to be able to deliver clear, consistent, key message points, communicate with authority and be able to gain trust and build audience engagement, both verbally and non-verbally.

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First Impression Management Training

Image is everything! Believe it or not you are judged within the first 5 seconds as to whether you are trustworthy, likeable, and approachable. Once someone has formed a perception of you, it leaves a lasting imprint on their mind.

It’s proven that a positive first impression opens doors to opportunities. It can also “make” or “break” a deal. Unfortunately, you’ll never get a second chance to make a good first impression.

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Facial Expression & Body Language Training

In business, it is extremely important to build relationships, create rapport and establish trust with your business counterparts.  Verbal communication is one way to achieve this, but given 80% of our communication is non-verbal there are other techniques one can learn through the understanding of facial expression and body language.

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Client Relationship Training

Human beings are driven by relationships since birth, and face to face interaction is key to achieving meaningful, memorable ones.  But how can we be sure that we are sending out the right non-verbal cues or that we are reading the clients accurately, in order to ensure positive outcomes? 

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