In business, it is extremely important to build relationships, create rapport and establish trust with your business counterparts.  Verbal communication is one way to achieve this, but given 80% of our communication is non-verbal there are other techniques one can learn through the understanding of facial expression and body language.

What you will learn in this course:

Facial Expression & Body Language Training (Reading People)

  • Understand emotions and facial expressions in order to be able to manage own emotions and recognising them or become more accurate in reading them in others.

  • Match your body language with your verbal message.

  • Understand the use of facial expression and body language in interactions.

  • Interview Skills

  • Negotiation Skills